Refund policy

Refund Policy


At Farm Fresh Kikapu, we take pride in delivering fresh, high-quality produce directly to your doorstep. Due to the perishable nature of our products and our commitment to food safety and freshness, we do not offer refunds once an order has been placed.

No Refunds After Order Placement

All orders are final. Once payment is made and the order is confirmed, we are unable to process refunds, cancellations, or changes.

Issues with Your Order?

If you receive an item that is damaged, spoiled, or missing, please contact us within 24 hours of delivery. We’ll review your concern and, where appropriate, offer a replacement or store credit at our discretion.

To report an issue, please contact us at:
📧 info@farmfreshkikapu.store
📞 +254 759 067 415 / +254 719 667 491

Thank you for supporting local farmers and choosing to eat fresh with Farm Fresh Kikapu!